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ITSM Engineer - Employee Hub

Date Posted: Jul 02, 2026
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Job Detail

  • Location:
    Vadodara, Gujarat, India
  • Company:
    Employee Hub
  • Type:
    Full Time/Permanent
  • Shift:
    First Shift (Day)
  • Career Level:
    Experienced Professional
  • Positions:
    3
  • Experience:
    5 Year
  • Gender:
    No Preference
  • Degree:
    Masters
  • Apply Before:
    Jul 31, 2026
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Job Description

Must-Have Skills

  • Strong hands-on experience in Critical Incident Management
  • Experience in NOC (Network Operations Center) Operations
  • Infrastructure monitoring and alert management
  • Hands-on experience with monitoring tools such as:
    • SolarWinds
    • Nagios
    • Zabbix
    • PRTG
    • SCOM
    • Dynatrace
    • AppDynamics
    • Splunk
    • Grafana
  • ITIL Incident Management process knowledge
  • Experience in Major Incident (P1/P2) handling
  • Stakeholder communication and coordination
  • Root Cause Analysis (RCA)
  • SLA Management
  • Minimum 2 end-to-end implementation projects

Benefits

Preferred Background

Candidates working in:

  • Managed Services
  • Global Delivery Centers
  • Infrastructure Support
  • NOC Operations
  • IT Operations
  • Production Support

Good-to-Have Skills

  • ServiceNow Incident Management
  • Change Management
  • Problem Management
  • Automation knowledge (PowerShell/Python)
  • Cloud infrastructure monitoring (AWS/Azure)
  • ITSM tools
  • Team coordination and reporting

Skills Required

Apply Now

Company Overview

Employee Hub
Jaipur, Rajasthan, India
1 Current Jobs Openings

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